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Diligent Consulting Insights


Why Physicians Resist Trauma Protocols & Guidelines
Top reasons physicians resist protocols, and what trauma leaders can do about it.
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7 days ago


Trauma Policies, Protocols, and Guidelines: All the Ways to Tell People What to Do.
What's In a Name? A breakdown of terms for trauma policies, protocols, and guidelines.
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Jun 9


Understanding the Main Steps in Trauma Center Verification and Designation
Becoming a verified trauma center is a complex, multi-year process that requires far more than simply treating injured patients. Hospitals must build specialized teams, develop trauma-specific protocols, collect extensive performance data, and demonstrate compliance with rigorous standards established by the American College of Surgeons (ACS). From provisional designation to final verification, each step involves significant planning, documentation, and continuous quality imp
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Jun 4


Trauma Designation vs Verification: What's the Difference?
A post describing the differences between two commonly misused terms: designation and verification.
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Jun 2


Should Your Hospital Add a Trauma Program?
Key strategic considerations for hospitals considering a new trauma program.
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Jun 1


The Evolution of the Trauma Registry
Trauma registries have evolved significantly over the last several decades and are now a critical part of a trauma program operations.
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May 3


What Makes a Trauma Center Not Feasible?
Trauma centers are expensive and difficult to maintain. There are several factors that make them unfeasible or unsustainable.
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Apr 28


What Makes a New Trauma Center Feasible?
There are several key issues that must considered when evaluating feasibility of a new trauma center.
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Apr 27


Why Residency Programs and Research Are Core to Level I ACS Trauma Center Designation
Two distinguishing requirements of Level I trauma programs are residency and research.
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Apr 21


Anniversaries of Waco, Oklahoma City, Columbine, and Boston Bombing Show Impact on Trauma Care
The tragedies in Waco, Oklahoma City, Columbine, and Boston have had profound impacts on trauma care.
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Apr 20


Trauma Readiness Costs Defined
What are trauma readiness costs and why are they so critical to hospital finances?
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Apr 13


Want to DIY Trauma Program Development? What Could Go Wrong?
It may be tempting to DIY trauma program development, but it can lead to delays and inefficiencies.
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Apr 6


Don't Go Golfing During Your Trauma Center Verification Survey (and Other Advice from Dr. McGonigal)
Advice and perspective from an experience ACS trauma reviewer, Dr. Michael McGonigal.
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Apr 2


Did You Know? Trauma Centers Have 20+ Surgical and Medical Specialties Continually Available?
ACS trauma centers must have 22+ specialties continuously available.
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Mar 30


The OIG’s 68X Trauma Charge Report: A Wake-Up Call for Trauma Centers
Summary of the OIG report on the use of 68x charges and what trauma centers can do.
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Mar 23


My First Few Days Working in a Trauma Center
Nearly fifteen years ago, I started working at a Level I trauma center.
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Mar 19


Who Isn't Involved in Trauma Care at a Trauma Center?
Who is involved in trauma care? Almost everyone in the hospital!
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Mar 3


What Is a Trauma Center?
The basics of trauma care and the difference between an emergency room and a trauma center.
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Mar 1


Enhancing Trauma Research: A Marathon, Not a Sprint
Advice on how to optimize the trauma research program to maximize output.
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Feb 12


Meet Heather Tilton: Trauma Consultant Extraordinaire
Heather Tilton is an experienced trauma program manager.
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Feb 10
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