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Diligent Consulting Insights


A Different Way to Structure Trauma Call: Lessons from Providence Regional Medical Center Everett (WA)
PRMCE has invested in a model where surgeons are physically present in the hospital around the clock and focus exclusively on acute care surgery during their shifts.
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4 days ago


How Should a Level II Trauma Center Structure Trauma Call?
Trauma call structures vary considerably across the country. The right model affects physician satisfaction, patient outcomes, recruitment, financial performance, and long-term sustainability of the trauma program.
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5 days ago


Why Trauma Centers Undergo Designation and Verification (When Most Other Hospital Services Don't)
At its core, trauma designation and verification are not about earning a certificate on the wall. They exist to answer one question: If a critically injured patient arrives at your hospital, will every system function exactly as it should?
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Jul 29


Trauma Center Staffing: A Strategic Guide to FTE Planning, Growth, and Workforce Sustainability
Trauma centers need staffing plans that grow with patient volume—not just enough to meet ACS or state requirements. Relying on minimum FTEs can lead to delayed registry work, weaker performance improvement, staff burnout, and turnover. By defining clear volume thresholds for adding trauma program, registry, PI, education, and outreach staff, hospitals can support quality care, maintain compliance, and ensure long-term program sustainability.
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Jul 20


Rural Specialty Systems of Care: Trauma, Stroke, and Cardiac Care
Hospital leaders make difficult decisions in rural communities when assessing capacity to provide trauma, stroke, and cardiac care.
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Jul 8


Should Your Rural Hospital Become a Trauma Center? A CEO's Decision Guide
Should your rural hospital become a trauma center? The decision involves far more than meeting designation standards.
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Jul 6


Why Trauma Centers Upgrade Levels
Hospitals upgrade their trauma center designation to improve access to advanced trauma care, better serve their communities, expand clinical capabilities, strengthen their competitive position, and support long-term financial sustainability.
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Jun 25


Why Do Trauma Centers Close or Downgrade Designation Level?
This post explores why trauma centers face closures or downgrades, highlights recent examples, and examines the effects on healthcare systems and the populations they serve.
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Jun 22


Which Trauma Centers Are Actually Making Money?
Trauma centers succeed financially when they are part of a larger economic ecosystem, one that combines favorable payer mix, high patient volume, referral dominance, downstream specialty revenue, and health-system scale.
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Jun 16


Should Your Hospital Add a Trauma Program?
Key strategic considerations for hospitals considering a new trauma program.
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Jun 1


What Makes a Trauma Center Not Feasible?
Trauma centers are expensive and difficult to maintain. There are several factors that make them unfeasible or unsustainable.
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Apr 28


What Makes a New Trauma Center Feasible?
There are several key issues that must considered when evaluating feasibility of a new trauma center.
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Apr 27
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