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Diligent Consulting Insights


Why the Best Trauma Teams Aren't Just Skilled -- They Know Each Other
Sometimes the biggest advances in trauma care don't come from a new device or a groundbreaking procedure. Sometimes they come from something much simpler: knowing and trusting the person standing next to you.
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4 days ago


Trauma Center Staffing: A Strategic Guide to FTE Planning, Growth, and Workforce Sustainability
Trauma centers need staffing plans that grow with patient volume—not just enough to meet ACS or state requirements. Relying on minimum FTEs can lead to delayed registry work, weaker performance improvement, staff burnout, and turnover. By defining clear volume thresholds for adding trauma program, registry, PI, education, and outreach staff, hospitals can support quality care, maintain compliance, and ensure long-term program sustainability.
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5 days ago


Rural Specialty Systems of Care: Trauma, Stroke, and Cardiac Care
Hospital leaders make difficult decisions in rural communities when assessing capacity to provide trauma, stroke, and cardiac care.
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Jul 8


The Challenge of Rarity: Why Obstetric Trauma Demands Clear Guidelines and Team Preparedness
Obstetric trauma is not uncommon, but extreme OB trauma with emergency c-section is extremely rare, emotionally overwhelming, and clinically complex. Guidelines are essential in these rare situations.
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Jun 17


Should Your Hospital Add a Trauma Program?
Key strategic considerations for hospitals considering a new trauma program.
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Jun 1


Anniversaries of Waco, Oklahoma City, Columbine, and Boston Bombing Show Impact on Trauma Care
The tragedies in Waco, Oklahoma City, Columbine, and Boston have had profound impacts on trauma care.
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Apr 20


The Importance of Clear Medical Directives
Proactively Communicate Wishes Through Advanced Directives, POSTs, and Code Status
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Apr 16


The Trauma Patient Perspective: What I Learned as a Fake Trauma Patient
Some things I learned when I was a fake trauma patient.
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Apr 3


Mastering Trauma Charge Capture
A decision tree helps hospitals determine if they can use the 068x trauma charge.
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Mar 23


The OIG’s 68X Trauma Charge Report: A Wake-Up Call for Trauma Centers
Summary of the OIG report on the use of 68x charges and what trauma centers can do.
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Mar 23


Who Isn't Involved in Trauma Care at a Trauma Center?
Who is involved in trauma care? Almost everyone in the hospital!
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Mar 3


What Is a Trauma Center?
The basics of trauma care and the difference between an emergency room and a trauma center.
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Mar 1


Meet Heather Tilton: Trauma Consultant Extraordinaire
Heather Tilton is an experienced trauma program manager.
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Feb 10
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