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Diligent Consulting Insights


Which Trauma Centers Are Actually Making Money?
Trauma centers succeed financially when they are part of a larger economic ecosystem, one that combines favorable payer mix, high patient volume, referral dominance, downstream specialty revenue, and health-system scale.
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12 hours ago


Financial Metrics Every Trauma Program Leader Should Track
Trauma leaders should track admitted volume, contribution margin, reimbursement rate, payer mix, and cost recovery rate to assess financial performance, improve sustainability, and support strategic decisions.
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2 days ago


Why Physicians Resist Trauma Protocols & Guidelines
Top reasons physicians resist protocols, and what trauma leaders can do about it.
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7 days ago


Trauma Policies, Protocols, and Guidelines: All the Ways to Tell People What to Do.
What's In a Name? A breakdown of terms for trauma policies, protocols, and guidelines.
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Jun 9


Understanding the Main Steps in Trauma Center Verification and Designation
Becoming a verified trauma center is a complex, multi-year process that requires far more than simply treating injured patients. Hospitals must build specialized teams, develop trauma-specific protocols, collect extensive performance data, and demonstrate compliance with rigorous standards established by the American College of Surgeons (ACS). From provisional designation to final verification, each step involves significant planning, documentation, and continuous quality imp
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Jun 4


Trauma Designation vs Verification: What's the Difference?
A post describing the differences between two commonly misused terms: designation and verification.
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Jun 2


Should Your Hospital Add a Trauma Program?
Key strategic considerations for hospitals considering a new trauma program.
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Jun 1


5 Critical Mistakes Hospitals Make in Trauma Program Management and How to Avoid Them
Trauma centers make critical mistakes when they fail to plan for staffing, overlook finances, and maintain status-quo.
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May 26


The Evolution of the Trauma Registry
Trauma registries have evolved significantly over the last several decades and are now a critical part of a trauma program operations.
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May 3


What Makes a Trauma Center Not Feasible?
Trauma centers are expensive and difficult to maintain. There are several factors that make them unfeasible or unsustainable.
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Apr 28


What Makes a New Trauma Center Feasible?
There are several key issues that must considered when evaluating feasibility of a new trauma center.
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Apr 27


Anniversaries of Waco, Oklahoma City, Columbine, and Boston Bombing Show Impact on Trauma Care
The tragedies in Waco, Oklahoma City, Columbine, and Boston have had profound impacts on trauma care.
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Apr 20


National Laundry Day: Unseen Work of a Trauma Center
An overview of the role of Environmental Services and laundry in hospital infection prevention
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Apr 15


Trauma Readiness Costs Defined
What are trauma readiness costs and why are they so critical to hospital finances?
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Apr 13


Want to DIY Trauma Program Development? What Could Go Wrong?
It may be tempting to DIY trauma program development, but it can lead to delays and inefficiencies.
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Apr 6


Did You Know? Trauma Centers Have 20+ Surgical and Medical Specialties Continually Available?
ACS trauma centers must have 22+ specialties continuously available.
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Mar 30


What Is a Trauma Center?
The basics of trauma care and the difference between an emergency room and a trauma center.
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Mar 1
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